Your withdrawal request may fail due to these reasons:

1. Insufficient Balance or Pending Dues: If some of your funds are blocked as margin for open trades or if you have pending charges, the payout won’t go through.

2. Banking or Technical Downtime: Sometimes, your bank, our partner banks, or NPCI (payment system) may face technical issues, causing payouts to fail temporarily.

Here’s what you can do:

Wait for a while and try placing the payout request again.

If it still doesn’t work, reach out to us at help@millionshq.com and we’ll assist you.

Withdrawing funds from your Millions account is quick and simple:

1.Go to the Funds tab.

2.Tap Withdraw Funds.

3.Enter the amount you’d like to withdraw.

4.Select your bank and confirm the request.

Things to Keep in Mind:

1.You can withdraw only once per day.

2.If you added money today, it will be available for withdrawal the next day.

3.You will have only 1 minute to cancel the withdrawal after confirming it.

For queries, write to us at help@millionshq.com.

Yes! You can cancel your withdrawal request within 1 minute of placing it. You’ll see the Cancel option right on the withdrawal confirmation page.

A withdrawal request may be rejected because sometimes the money you’re trying to withdraw may not be fully available yet. This can happen if:

1.Your trades are unsettled: When you sell shares or close trades, the money takes 1 working day to settle. It cannot be withdrawn until then.

2.Your margin is blocked: If you have active trades, part of your balance is held as margin (like a safety deposit). That amount cannot be withdrawn until your trades are closed or margin is released.

3.You have pending charges: If you have unpaid brokerage, fees, or penalties, your withdrawal may be rejected until these are cleared.

Before placing a withdrawal request, check your free balance: Go to Millions > Money > Margin Summary > Available for Withdrawal.

When you place trades, part of your balance is blocked as margin to secure your positions. This margin keeps changing with market movements. If multiple withdrawals were allowed in a single day, it could release funds that are still needed for margin.

To protect your trades and ensure smooth settlement, Millions allows only one withdrawal request per day.

Your withdrawal may still be under process due to:

1. Processing Method (IMPS or NEFT)

IMPS: For withdrawals up to 90% of your available balance (max ₹5 lakh). The amount is usually credited within 2 hours.

NEFT: Used when withdrawal doesn’t qualify for IMPS.

Requests before 5 PM are credited by 11:30 PM same day.

Requests after 5 PM are processed next working day by 11:30 PM.

2.Margin Check (Funds Reserved for Open Trades)

Before releasing funds, we ensure your open trades have enough margin. If this check is pending, the withdrawal may be held temporarily.

3.Bank or Payment System Downtime

Rarely, delays may occur due to issues with your bank, NPCI, or our partner banks. In such cases, it can take up to 7 working days for the withdrawal to complete.

How to Track Your Withdrawal:

1.Log in to your Millions account.

2.Tap on Funds.

3.Select Fund Transfers to view the status.

4.Select your desired transaction to view its details.

If you haven’t received the funds within the above timeline, chat with us or email us at help@millionshq.com with your bank statement, and we’ll assist you.

If your withdrawal shows successful but the money hasn’t reached your bank account yet, don’t worry, it may still be under process.

Usual Timelines:

1.IMPS: Within 2 hours.

2.NEFT before 5 PM: Same day by 11:30 PM.

3.NEFT after 5 PM: Next working day by 11:30 PM.

4.Weekends / Holidays: Processed on the next working day.

Rare delays: If your bank, NPCI, or our partner bank faces downtime, it may take up to 7 working days.

What to Do:

1.Re-check your bank account to confirm fund credit.

2.If funds don’t arrive within the above timelines, reach out to us via the in-app chat, or email help@millionshq.com with your bank statement.

As per SEBI rules, all brokers must transfer client funds to the exchange’s clearing corporation at the end of each trading day. This ensures safety of your money, transparency, and prevents any misuse. The clearing corporation is a separate body that guarantees settlement, making sure buyers get their shares and sellers get their money.

On the next trading day, funds are returned to the broker, after which you can trade or withdraw them again. Because of this daily transfer, any withdrawal requests placed after 5 PM can only be processed on the next working day.

For any queries, reach out to us at help@millionshq.com.

When a withdrawal fails, your amount available to invest doesn’t refresh instantly. It is updated only after the end-of-day process, once all trades, unsettled money, and charges are checked. This ensures your balance is accurate and avoids mismatches.

On an exceptional basis, you can raise a request to update the limit by sharing a screenshot of the rejection with us at help@millionshq.com . Your request may be accepted subject to our internal criteria.

All banks that are enabled for Fast Withdrawals (IMPS) by NPCI are supported on Millions, except the following banks:

1.The Akola District Central Cooperative Bank

2.Akola Janata Commercial Cooperative Bank

3.Chhattisgarh Rajya Gramin Bank

4.Shri Chhatrapati Rajashri Shahu Urban Cooperative Bank

5.Deutsche Bank

6.The Gadchiroli District Central Cooperative Bank

7.Himachal Pradesh State Cooperative Bank

8.Janaseva Sahakari Bank

9.Janakalyan Sahakari Bank

10.NKGSB Cooperative Bank

11.The Nasik Merchants Cooperative Bank

12.Nutan Nagarik Sahakari Bank

13.Saurashtra Gramin Bank

14.The Sindhudurg District Central Cooperative Bank

15.Shamrao Vitthal Cooperative Bank

16.The Thane Bharat Sahakari Bank

17.Nawanagar Cooperative Bank

18.UCO Bank

19.Utkarsh Small Finance Bank

20.The Vishweshwar Sahakari Bank

Yes, you can place a withdrawal request on weekends or bank holidays. However, since banks and exchanges don’t process payouts on these days, your request will remain in queue and will be processed on the next working day. Once processed, the funds will be sent to your bank via NEFT.

In case of any queries, reach out to us at help@millionshq.com.

Q13.How does fast withdrawal (IMPS) work?

Fast Withdrawal lets you get money in your bank quickly, usually within 15–20 minutes (up to 2 hours) using IMPS. It’s free and works automatically for all users.

How to use it:

1.Log in to your Millions account.

2.Go to Funds > Withdraw to Bank.

3.Enter the withdrawal amount (up to 90% of your available balance, with a maximum of ₹5,00,000).

4.Confirm your request, that’s it!

When Fast Withdrawal is not available (processed via NEFT):

1.If you request more than 90% of your withdrawable balance.

2.If you place the request before 9:00 AM or after 5:00 PM on trading days.

3.Such requests are reviewed and processed by our Risk & Finance teams via NEFT.

Fast Withdrawal lets you get money in your bank quickly, usually within 15–20 minutes (up to 2 hours) using IMPS. It’s free and works automatically for all users.

How to use it:

1.Log in to your Millions account.

2.Go to Funds > Withdraw to Bank.

3.Enter the withdrawal amount (up to 90% of your available balance, with a maximum of ₹5,00,000).

4.Confirm your request, that’s it!

When Fast Withdrawal is not available (processed via NEFT):

1.If you request more than 90% of your withdrawable balance.

2.If you place the request before 9:00 AM or after 5:00 PM on trading days.

3.Such requests are reviewed and processed by our Risk & Finance teams via NEFT.

NEFT (National Electronic Funds Transfer) is a bank transfer system where payments are processed in batches at fixed times during the day. Your withdrawal will be processed via NEFT in the following cases:

1.You request more than 90% of your withdrawable balance.

2.You place a withdrawal request on weekends or trading holidays.

3.You place a request before 9:00 AM or after 5:00 PM on weekdays.

Before sending your withdrawal, our Risk & Finance teams review the request to confirm there are no pending fund (margin) obligations from your trades. Once approved, the NEFT transfer is initiated.

NEFT Processing Timelines:

1.Requests before 5:00 PM are credited by 11:30 PM on the same working day.

2.Requests after 5:00 PM are credited by 11:30 PM on the next working day.

3.Requests on weekends/holidays are processed on the next working day.

Your withdrawal will be credited to the bank account you selected while placing the request. You can choose from any of the bank accounts already linked/saved to your Millions profile.

Important to note:

1.Withdrawals can only be processed to linked bank accounts.

2.Want to add a new bank? You can easily do this before making your next withdrawal. Just go to: My Profile > My Account > Bank Details > Add Bank on the Millions App or Web.

In case of any queries, reach out to us at help@millionshq.com.

The minimum withdrawal amount is ₹100.

As per SEBI regulations, brokers must return any unused money in your trading account to your primary bank account at regular intervals. This process is called Running Account Settlement (RAS).

On Millions, RAS happens in two ways:

1.Monthly RAS

If you haven’t traded in the last 30 days, your unused funds are transferred back to your bank.

This happens on the first Friday of every month.

The money usually reflects in your bank account by the next day.

2.Quarterly RAS

Even if you are actively trading, SEBI requires brokers to settle funds once every quarter.

On the first Friday of Jan, Apr, Jul, and Oct, any free cash balance will be credited to your primary bank account.

If Friday is a holiday, settlement happens on the previous trading day.

Quarterly Settlement Dates for 2025:

03 January

04 April

04 July

03 October

Things to keep in mind:

Only your unused cash balance is settled. Your stocks, ETFs, and mutual funds remain unaffected.

You’ll get a notification on Millions when your account is due for settlement and when the transfer begins.

After settlement, you’ll see the credit in your bank as well as in the All Transactions section on Millions.

You can add funds back to Millions anytime to continue trading.

Your withdrawal amount may be lower if there were unsettled charges, margins, or dues that were adjusted before processing.

To view the detailed breakdown of deductions:

1.Log in to your Millions account.

2.Go to My Profile > Statements & Reports > Ledger Summary.