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  • Your KYC journey on Millions gets completed within an hour once you successfully e-sign your account opening documents. However, it may take 1-2 working days for your account to be fully verified by the exchanges and become ready for trading.Following the e-sign of your account opening documents, your details are then submitted to official regulatory bodies, including the KRA (Know Your Customer Registration Agency) , the Depository, and the Stock Exchanges (like NSE and BSE), for validation. KYC is a mandatory process required by SEBI (Securities and Exchange Board of India) guidelines to verify your identity and ensure the safety and security of your investments. It's a crucial step to ensure all regulatory requirements are met for your account. Depending on the current verification status of your KYC with the KRA, this comprehensive validation process by external agencies typically takes between 1 to 2 business days for your millions account to be fully opened and ready for use.

    Updated on : 23 Sep 2025

  • Your KYC journey on Millions gets completed within an hour once you successfully e-sign your account opening documents. However, it may take 1-2 working days for your account to be fully verified by the exchanges and become ready for trading. To ensure a faster approval, please ensure all required documents are submitted correctly and completely. These include your PAN, Aadhaar or Passport or Driving License, a Live Photo for verification, bank account details, and a digital signature. Income proof is also required if you wish to trade in Derivatives, Commodities, and Currencies.

    Updated on : 23 Sep 2025

  • If the app is not responding when you click, please try closing the application completely and restarting it. If the issue persists, kindly share a screenshot of the error with us at help@millionshq.com so we can investigate the issue further.

    Updated on : 23 Sep 2025

  • AMC stands for Annual Maintenance Charges . This is typically a small fee that some financial institutions charge each year to maintain your Demat account. A Demat account is where your shares and other investments are held in an electronic format, similar to how funds are held in a bank account. At millions, we offer zero AMC for Lifetime! This means you will not be charged any annual fees for maintaining your investment account with us.For a complete breakdown of all pricing and charges associated with your millions account, please visit the Pricing section on our website.

    Updated on : 23 Sep 2025

  • We offer zero brokerage on delivery transactions . This means when you buy shares and hold them in your Demat account for more than one day (this is called

    Updated on : 23 Sep 2025

  • Opening your investment account with millions is a straightforward digital process. The process of opening an investment account with millions is designed to be fast. It can be particularly quick if you are already an investor in the stock markets or mutual funds, as your KYC (Know Your Customer) records may already be available with a SEBI-registered KRA (KYC Registration Agency). This means your identity and address details might already be verified, speeding up your onboarding. Even if you're new to investing, our platform guides you through the process, which involves a few simple steps: Provide Documents: You will need to provide your PAN and Aadhaar numbers. Verify Your Bank: Link and verify your bank account details. Complete In-Person Verification (IPV): A Live Photo will be captured along with your digital signature. Upload Documents: Income proof is required only if you wish to trade in Futures & Options (F&O). Digital Signing: The final step involves digitally signing your application using your Aadhaar number and the OTP received on your linked mobile number. Once these steps are completed, your millions account will be reviewed and activated, allowing you to begin your investment journey.

    Updated on : 23 Sep 2025

  • Millions is a platform designed for retail investors in India. Currently, any individual Indian citizen over the age of 18 is eligible to open an investment account.

    Updated on : 23 Sep 2025

  • Millions provides access to a wide range of investment products and exchange segments on its platform, including: Equity (Stocks): Investing in company stocks from the Cash segment. ETFs (Exchange Traded Funds): A collection of stocks or bonds that trade on an exchange. Derivatives: Access to Futures & Options trading. IPOs: Applying for Initial Public Offerings. Mutual Funds: Investing in professionally managed funds.

    Updated on : 23 Sep 2025

  • No. As per regulations, an individual is allowed to open only one Demat account associated with their unique KYC (Know Your Customer) details at millions. This is to ensure that all your investments are linked to your single, verified identity.

    Updated on : 23 Sep 2025

  • No, it is mandatory for your mobile number to be linked to your Aadhaar to open an investment account with millions. Our entire onboarding process is digital, and your account opening documents are digitally signed using your Aadhaar details. During the final step of this process, when you provide your Aadhaar number, an OTP (One-Time Password) will be sent to the mobile number registered with your Aadhaar. This OTP is required to authenticate your request and complete the account opening. Therefore, linking your mobile number to your Aadhaar is an essential prerequisite.

    Updated on : 23 Sep 2025

  • As per SEBI regulations for digital account opening, both your Aadhaar and PAN must be linked. This is a mandatory requirement to complete the e-KYC (electronic Know Your Customer) process. Since the entire account opening process with Millions is digital and relies on Aadhaar-based OTP verification, it is essential that your Aadhaar is linked to your PAN to proceed. If they are not linked, you will need to complete this step before you can open an account.

    Updated on : 23 Sep 2025

  • Once your Millions account has been opened, you cannot change details such as your PAN card, bank account information, or personal information due to SEBI regulations. However, during the account opening process, our platform allows you to review and edit all your information before you submit the final application.

    Updated on : 23 Sep 2025

  • No. Details such as your mobile number, email address, PAN number, and bank account number are not permitted to be changed during the account opening process. However, once your Millions account is successfully activated, you can update other personal details and add secondary bank accounts from the profile section of your Millions account.

    Updated on : 23 Sep 2025

  • You cannot change your KYC details, such as your PAN number, Aadhaar , bank account number etc are not permitted to be changed during account opening journey. However, you can edit other personal details on your Millions account after the account opening process is completed.

    Updated on : 23 Sep 2025

  • Yes. You can link a joint bank account to your millions account, provided that you are one of the joint holders. The process for linking a joint bank account is the same as linking a regular single-holder bank account.

    Updated on : 23 Sep 2025

  • If you need to change the mobile number linked to your bank account, you must contact your bank directly. On Millions, you can update your mobile number after your KYC is successfully completed.

    Updated on : 23 Sep 2025

  • We're sorry to hear you're considering closing your millions account. Before you decide, we'd like to highlight that your millions account has no annual maintenance charges (AMC) for holding stocks, so you will not have to pay anything even if your account remains idle. If you still wish to proceed with deactivating your account, please contact our customer support team help@millionshq.com for further assistance.

    Updated on : 23 Sep 2025

  • No. If you already have a Demat account linked with another broker, you cannot link the same to Millions. When you open an account on Millions, a new Demat-cum-trading account will be created for you.

    Updated on : 23 Sep 2025

  • Currently, we do not support restarting your application. If you wish to change your affiliate or referral link, or if you forgot to enter your affiliate or referral code during the account opening process, please email us at help@millionshq.com within 7 days of opening your account. In the email, please include your UCC(Unique Client Code) and the referral code of the person you would like your account to be mapped to. Our team will review your request and make the necessary changes if applicable.

    Updated on : 23 Sep 2025

  • Currently, we do not support restarting your account opening application, please contact our customer support team for further assistance.

    Updated on : 23 Sep 2025

  • It may take up to 48 hours for your KYC to be approved and your account to be activated for trading in India.

    Updated on : 23 Sep 2025